GPIWA NEWS

 Just a few topics of interest:

1. Due to Hurricane Ian, GPIWA did not charge for water usage in Pine Island, Matlacha, and Matlacha Isles for the months of September, October, November, or December. It did not charge water usage in Saddlewood Farms, Cape Royal, or the mainland for the months of September and October.

2. GPIWA will start billing for water usage again. Water bills for usage during the month of January will be billed out on the following dates by area. 

   a. January 19th Matlacha\Matlacha Isles\Cape Royal\Saddlewood\Mainland

   b. January 31st St James City

   c. February 9th Bokeelia 

3. Due to Hurricane Ian, some members are having issues with receiving their mail. If you want, you can set up paperless billing. Enter the following URL into your web browser (typically Google or Sarah) https://new.nexbillpay.net/gpiwafl/BillPay/SignIn and follow the instructions.

Feel free to contact the office at (239) 283-1071 with any questions about doing this, we are happy to help. 

4. We would like to improve our direct communications with members. Please call us at (239) 283-1071 so we can update your account with your current cell phone number and email address. This will facilitate communications from GPIWA to you, in the future.

5. After Hurricane Ian most leaks were due to broken dock water lines. Typically, if you have a dock, that dock has a water line for cleaning the boat, equipment, and fish. The storm surge from the hurricane broke all of these lines, causing major leaks. GPIWA is requesting that members with dock lines voluntarily install isolation valves on their dock water line, before it goes on the dock. The valve should be installed on land, as near the home as possible. Again, this is voluntary, but good practice and very considerate to the other association members.

Thank you for your patience during this trying time,

GPIWA Customer Service

 Just a few topics of interest:

1. Due to Hurricane Ian, GPIWA did not charge for water usage in Pine Island, Matlacha, and Matlacha Isles for the months of September, October, November, or December. It did not charge water usage in Saddlewood Farms, Cape Royal, or the mainland for the months of September and October.

2. GPIWA will start billing for water usage again. Water bills for usage during the month of January will be billed out on the following dates by area. 

   a. January 19th Matlacha\Matlacha Isles\Cape Royal\Saddlewood\Mainland

   b. January 31st St James City

   c. February 9th Bokeelia 

3. Due to Hurricane Ian, some members are having issues with receiving their mail. If you want, you can set up paperless billing. Enter the following URL into your web browser (typically Google or Sarah) https://new.nexbillpay.net/gpiwafl/BillPay/SignIn and follow the instructions.

Feel free to contact the office at (239) 283-1071 with any questions about doing this, we are happy to help. 

4. We would like to improve our direct communications with members. Please call us at (239) 283-1071 so we can update your account with your current cell phone number and email address. This will facilitate communications from GPIWA to you, in the future.

5. After Hurricane Ian most leaks were due to broken dock water lines. Typically, if you have a dock, that dock has a water line for cleaning the boat, equipment, and fish. The storm surge from the hurricane broke all of these lines, causing major leaks. GPIWA is requesting that members with dock lines voluntarily install isolation valves on their dock water line, before it goes on the dock. The valve should be installed on land, as near the home as possible. Again, this is voluntary, but good practice and very considerate to the other association members.

Thank you for your patience during this trying time,

GPIWA Customer Service